CONSULTING
Order-to-Cash Consulting
Bottom Line Results - Fast
Have you calculated the bottom-line impact of shortening the Order-to-cash cycle and improving receivables turnover? Can best practices in credit and receivables management increase your profitability and cash flow and reduce needed working capital?
- Improve DSO, reduce working capital and increase cash flow
- Reduce DDO by improving deduction processes
- Solve root causes of billing errors, deductions and disputes to improve profits
- Establish effective credit policies
- Mitigate risk with credit insurance, AR puts and derivatives
- Vendor compliance
Our consultants analyze the revenue cycle from beginning to end. In addition to applying best practices and resolving root causes, we implement metrics and coordinate efficiencies across departments, to integrate improved quality and service as well as optimal overall performance.
- Billing
- Customer service
- Credit policy
- Accounts Receivable
- Cash application
- Collections
- Deduction process
- Vendor compliance
- A/R technology
CONSULTING PHASES
QUICK "WINS"
In general, a project will have four phases, but we aim to implement quick "wins" as soon as identified, throughout the project cycle, to provide immediate dollars and cents payback, and to establish a sound basis for the longer-term initiatives
- Overview – to become familiar with your operation and the workflow by activity and function.
- Gap Analysis and Benchmarking – to quantify the $ potential for improvement by evaluating effectiveness of processes, as well as comparison with industry best practices.
- Implementation - will focus on changing limiting conditions, resources and presenting tangible results. We present a detailed written report, which would include key findings, specific recommendations, and next steps.
- Knowledge Transfer –the tools, concepts, and recommendations that are implemented during the project are passed on to your team for long-term continuity.
Our Consultants have operating backgrounds, and you will receive practical advice and achievable "best practices" recommendations. What makes Smyth unique is that we not only understand the theory, we also have deep hands-on practical experience in the field.
The revenue cycle abounds with opportunities to improve financial performance, including faster DSO and reducing the claims and disputes that eat away at your profits.
Here are some red flags for you to consider:
- Your DSO is below the top quartile in your industry
- Your 90+ aging is chronic, or growing
- Your write-offs of deductions exceed bad debts
- You control deductions by charging other departments (sales)
- Your revenue "dilution" exceeds 2%
- You have large numbers of un-reconciled deductions and credit memos
- Your customers give you a poor compliance scorecard
- You do not have a vendor compliance function in place
- Your credit files are out-of-date
- Your AR systems are ineffective
For more information, contact jbroderick@smythsolutions.com
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